Protecting your personal information is important to JohnJohn Villas. This policy explains what information we collect, how we use it, and your rights in accordance with Québec’s Law 25 and applicable privacy regulations.

1. Person Responsible for Personal Information

JohnJohn VillasEmail: info@johnjohnvillas.comPhone: 418-932-0380

For any questions regarding the protection of your personal information, you may contact us using the information above.

1. Personal Information Collected

We may collect the following information:

• First and last name
• Email address
• Phone number
• IP address
• Information submitted through our booking or contact forms
• Browsing information (pages visited, duration, interactions)

This information is collected when you:

• Fill out a form
• Request information or make a booking inquiry
• Contact us
• Browse our website
• Accept cookies

1. Use of Information

We use your information to:

• Respond to inquiries
• Manage bookings and communications
• Provide our accommodation services
• Improve our website
• Ensure website security
• Analyze traffic and performance
• Conduct marketing if you have consented

1. Cookies and Tracking Technologies

Our website uses cookies to:

• Ensure proper website functionality
• Analyze website usage (e.g., Google Analytics)
• Improve user experience
• Measure advertising performance

You may modify or withdraw your consent at any time through the cookie banner.

1. Sharing of Information

We never sell your personal information.

However, we may share it with technology providers necessary for operating the website, including:

• Web hosting providers
• Booking platforms
• Analytics tools
• Advertising tools
• Form or CRM systems

These providers are required to protect your data.

1. Data Retention

Your personal information is retained only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.

1. Security

We implement reasonable security measures to protect your information against:

• Unauthorized access
• Disclosure
• Loss
• Modification

However, no system can be completely secure.

1. Your Rights

Under applicable privacy laws, you have the right to:

• Access your personal information
• Correct your personal information
• Withdraw your consent
• Request deletion of your data

To exercise your rights, contact us at: info@johnjohnvillas.com

1. External Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

1. Changes

We may update this policy at any time. The update date will appear at the top of this page.